Scope of this policy

This policy explains how information is handled when you browse this website, place an order, create or manage an account, subscribe to messages or contact us. It also explains how you can make a privacy request. It applies to information handled in connection with this store and its services.

Information you provide

When you place an order, we process the details needed to handle your purchase, such as your name, email address, phone number, billing and delivery addresses, selected products, payment status and order history. If you create an account, we process the information needed to manage account access and related features. When you contact us or subscribe to messages, we process the details and message you choose to provide.

Please avoid sending unnecessary sensitive information or complete payment card details in a support message.

Payment information

Payments are handled through the payment services available at checkout. Payment details are processed by those services to complete the transaction. We receive the information needed to confirm the payment and manage the order, such as the payment status and amount.

Technical information and cookies

Browsing the website can generate technical information, such as network address, browser and device type, pages requested, and error or security records. Cookies and similar technologies support features such as the shopping cart, checkout, account access, security and preferences. You can manage cookies through your browser settings. Blocking or deleting cookies may affect some of these features.

How information is used

Information is used to process orders and payments, arrange delivery, handle returns and refunds, respond to requests, maintain accounts, protect the website and its forms against misuse and spam, and meet legal or recordkeeping obligations. Technical information can also help identify errors and understand how the website is used. If you choose to subscribe to messages, the contact details you provide are used for that purpose, and you can ask to stop receiving them at any time.

Sharing information

Information is shared only where needed for the purposes described in this policy, for example with payment services to complete a transaction, with delivery carriers to send your order, with service providers that help operate and secure the website, or where disclosure is required by law.

Retention

Information is kept for as long as it is needed for the purposes described above, including handling orders, returns and support requests and meeting legal, accounting or recordkeeping obligations. When it is no longer needed, it is deleted or anonymized where appropriate.

Security

We use reasonable technical and organizational measures to help protect information against unauthorized access, loss or misuse. No method of transmission or storage is completely secure, so please use a strong password for your account and keep it confidential.

Your choices and requests

Depending on applicable law, you may be able to request access to, correction of or deletion of your personal information, or object to certain uses. You can review and update some account details directly in your account. To make a privacy request, please use our Contact page and describe your request. We may need to confirm your identity before acting on it.

Changes to this policy

This policy may be updated from time to time to reflect changes in our website or services. The current version is always available on this page.

Contact

If you have any questions about this policy or how your information is handled, please reach out through our Contact page.