Free shipping on every order

All products in our store ship free of charge. There is no minimum order amount and no separate shipping fee added at checkout. The total shown when you confirm your order is the total you pay.

Processing and dispatch

Orders are usually dispatched within 1–3 days after the order has been placed and payment has been confirmed. During this time we prepare your items and hand your parcel to the carrier. If an order contains several items, they may be sent together or in more than one parcel.

Estimated delivery time

After dispatch, delivery is estimated to take 6–12 days. Delivery times are estimates rather than guarantees. They can occasionally be affected by carrier capacity, customs processing, weather, public holidays or other circumstances outside our control. If a delay occurs, we will do our best to help you track your order and keep it moving.

Customs duties and import fees

We cover applicable customs duties, taxes and related import fees for orders shipped to you. You do not need to pay any additional delivery, customs or import charges when your parcel arrives. If a carrier ever asks you for such a payment, please contact us through our Contact page before paying so we can help resolve it.

Currency

All prices and payments on our website are in USD.

Order tracking

Once your order has been dispatched, tracking information is provided where available so you can follow your parcel. If you have not received tracking information or have a question about your delivery, please reach out through our Contact page and include your order number.

Delivery address

Please check that your delivery address and contact details are complete and correct before you place your order. If you notice a mistake, contact us as soon as possible through the Contact page. We will try to update the address if the order has not yet been dispatched, but changes cannot always be guaranteed once a parcel is with the carrier.

Lost, delayed or damaged parcels

If your parcel has not arrived within the estimated delivery time, shows no tracking progress, or arrives damaged, please let us know through our Contact page. Share your order number and, for damaged items, photographs of the parcel and the product. We will review the situation and help arrange an appropriate solution. This policy does not limit any rights you may have under applicable consumer protection law.

Returns

If you would like to return an item, you may request a return within 60 days of receiving your order. Please see our Refund Policy for details.